SHIPPING POLICY

Please ensure your mailing address is correct at checkout. Orders will be shipped to the billing/shipping address you provide. Jewelry by Lil Bit is not responsible for packages delivered to an incorrect address.

We are unable to refund or reship orders due to address errors.

CANCELLATIONS

Orders cannot be cancelled once they have been placed.

LOST OR MISSING PACKAGES

If your tracking number shows your package as delivered but you did not receive it, please contact USPS directly. Once a package is marked as delivered, Jewelry by Lil Bit cannot assume responsibility for lost or stolen items.

RETURNS & EXCHANGES

All sales are final.
We do not offer returns or exchanges at this time.

ORDER STATUS & PROCESSING

How do I know if my order has shipped?

You will receive a shipment confirmation email with your tracking number as soon as your order has been shipped.

Name jewelry orders ship within12-15 business days.
During peak holiday season (November–January), name jewelry orders may require 16–18 business days.

Beaded jewelry items typically ship within 5-8 business days.

Your tracking number will added to your order once it ships.

My tracking number hasn’t updated.

USPS may delay scanning, especially during weekends or holidays.  This does not mean your order hasn't shipped.  Tracking will update once the postal service processes the package.

My order still hasn’t shipped after 15 business days (Name Jewelry Only).

If 15 business days have passed with no tracking number, please check your spam/junk folder and then contact us at jewelrybylilbit@gmail.com.

SHIPPING METHODS

We ship using USPS First Class Mail.
Domestic shipping typically requires 2-5 business days.
International shipping may require 15–20 business days or longer depending on destination.
USPS does not guarantee delivery times for standard mail.

Jewelry by Lil Bit is not responsible for delays caused by USPS or for damage/loss that occurs in transit.

ORDER ISSUES

What if my order is incorrect or an item is missing?

If we made an error in packing your order, we will be happy to correct it.

Please contact us within 24 hours of delivery and include:

·       Your order number

·       A photo of the package and contents

All items are inspected and weighed prior to shipment.

What if I received the wrong or damaged item?

We will provide instructions for returning the incorrect or damaged item. Items must be returned in new, unused condition.

PAYMENTS

What payment methods do you accept?

We accept:

·       Credit & Debit Cards

·       PayPal

·       Affirm

·       Shop Pay Installments

Please ensure your billing and shipping address match the card used to avoid delays.

We do not accept:

·       COD

·       Layaway plans

·       Personal checks

PROMOTIONAL CODES

Occasionally, Jewelry by Lil Bit offers promotional codes.
Only one code may be applied per order.
Codes cannot be used on sale or bundled items, and cannot be applied to previous purchases.

WHERE TO BUY

Jewelry by Lil Bit is exclusively available online at:
www.jewelrybylilbit.com

CONTACT & ORDER INQUIRIES

For questions regarding your order, please email:
jewelrybylilbit@gmail.com

To protect customer privacy, we can only discuss order details with the email address provided at checkout.

AFTER MY ORDER IS SUBMITTED, CAN I MAKE CHANGES?

We will do our best to make changes on the same day the order is placed.
Once your order enters processing, changes may not be possible.

If your order has already shipped, it cannot be cancelled or refunded.

ORDER VERIFICATION POLICY

Jewelry by Lil Bit reserves the right to refuse or cancel an order due to suspected fraud or unauthorized activity.
If an order is cancelled for this reason, you will be fully refunded.